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IT Specialist- zDevOps Client Success in Durham, NC at IBM

Date Posted: 12/3/2018

Job Snapshot

Job Description

Who We Are

IBM Z is the World's most powerful business platform. 68% of enterprise production workloads, 80% of structured enterprise data, and 55% of all enterprise transactions, including more than 50% of the back-end transactions generated from mobile enterprise applications run on IBM Z. We are embarking on an exciting journey to transform the developer experience on IBM Z by embracing disruptive technologies spanning all aspects of development, test, deployment, and monitoring. To accomplish this transformation, we are aggressively hiring top talent for a variety of positions, including offering management, design, and development. Join us on this exciting journey, leverage cutting edge technologies at work, and deliver meaningful innovation for the platform that runs business.

The Position

The Client success team will work directly with clients and business partners to position and deploy key DevOps offerings including IBM Z Open Development and Application Discovery and Delivery Intelligence. You will play a key advisory role in Source Code Management (SCM) migration projects from library managers traditionally used in mainframe development shops, to modern SCM such as git or Rational Team Concert.


As a Client Success team member, you will need to:
  • Provide technical enablement to clients, sellers and business partners and develop long-term relationships through managing and interpreting their requirements
  • Make technical presentations and demonstrate how products meets client needs
  • Provide technical assistance and product education
  • Have a deep understanding of the IBM Z DevOps portfolio
  • Develop business partner ecosystem and identify candidate partners to support the client’s transformation
  • Coordinate in person workshops to setup DBB-GIT build at client sites
  • Play an advisory role or directly lead transformation projects and leverage business partners as needed for execution
  • Drive collaborative value stream engagement sessions with clients to help maximize the value of transformation efforts and improve software delivery practice
  • Interface between IBM Lab and transformation project teams to handle product and tooling enhancements requests, as well as review and validate migration strategy and ecosystem architecture.
  • Contribute to the development of assets and collaterals that will contribute to make the migration services offering repeatable at a large scale.


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