Cloud Solution Specialist - Austin, TX in Austin, TX at IBM

Date Posted: 7/11/2018

Job Snapshot

Job Description

Reporting to the Cloud Customer Hub Manager, the Enterprise Platform Cloud Solutions Specialist (CSS) supports account teams and customers by providing technical expertise and guidance for Managed Services in the design, planning and closing of cloud sales opportunities. Cloud Solutions Specialists are systems architects responsible for supporting Project Executives (PE) and Sales Engineers (SE) in the interaction with clients and prospects to gather presales requirements, assist with technology decisions, and to facilitate the development of a technical solution. These technical solutions are developed using requirements collected from the client/prospect and are mapped to business capabilities. In situations where client requirements do not map directly to a business capability, the Cloud Solutions Specialist is responsible to engage the appropriate engineering teams to validate, design or otherwise develop an acceptable solution. The Cloud Solutions Specialist team provides a conduit between Sales Support and Operations prior to client contract signing, as well as during the client delivery.

Location: RTP, Dallas, Armonk


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