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Cloud Site Reliability Engineer in Ottawa at IBM

Date Posted: 2/6/2019

Job Snapshot

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Job Description

Ready to grow your career in the cloud? Like the feeling that you are making a difference?

This is your chance to be an integral part of a dynamic team of talented professionals developing and deploying innovative, industry-leading, cloud-based software.

While at IBM, you’ll be expected to draw upon your technical skill set and make important contributions to our popular Business Analytics cloud offerings, collaborating daily in an agile development environment with an extended team of experienced cloud engineers.

The Cloud Site Reliability Engineer is a key role in the growing and dynamic IBM Business Analytics organization. This technical role is focused on developing and deploying cloud applications, automating wide ranges of operational tasks, problem-solving, and interfacing with product management, development teams’ company-wide, and end users, to solve complex problems.

Work Environment:

You will be part of a strong, modern team culture driven to create world-class development and deployment environments, delivering an industry leading user experience for our customers. You will be valued for your contributions in a rapidly growing organization with dynamic opportunities. Each day, you will attend daily team scrums and project meetings to make important contributions in the development and architecture of automated solutions to continue building and optimizing our cloud and deployment infrastructure.

Your passion for problem solving and simplifying complex tasks will have an immediate impact on our IBM Cloud offerings and you will have a true (and rewarding) taste of what it takes to deliver an industry-leading Software as a Solution offering.

Primary Responsibilities include but are not limited to:
  • Developing best-in-class deployment technology to balance velocity and reliability in the delivery of our Software as a Service (SaaS) offerings
  • Driving technical and architectural excellence across all our Business Analytics offerings
  • Measuring service KPIs, providing live data on availability, performance and system health
  • Identifying novel solutions to challenging operational problems and developing interfaces between separate SaaS offerings
  • Documenting and sharing your experience, mentoring others
  • Possibility of occasional on-call weekend rotations
Skills and Attributes
  • Experienced with pipeline development for deploying Software as a Service (SaaS) within large-scale, cloud-based infrastructure
  • Natural drive and proven ability automating various complex parallel tasks
  • Ability to propose, design, and develop solutions that scale
  • Relentless drive to eliminate toil through automation
  • Passionate about learning new technologies
  • Keen troubleshooting skills and practiced agile development methodology
  • Familiarity with load balancing, geo routing, and proxying
  • Strong verbal and written communication skills, both internally and customer-facing.


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